Shipping Policy
Order Processing & Dispatch
All orders are processed and dispatched within 5 business days of receiving payment confirmation. We strive to ship orders as quickly as possible to ensure timely delivery to our customers worldwide.
Shipping Methods
We use 4PX Standard Registered Mail for all our shipments. Depending on the product type, we select the appropriate shipping channel:
- General Goods Channel: For products without batteries (e.g., phone stands, cables, docks)
- Electronics Channel (with battery): For products containing batteries (e.g., iPad keyboards, foldable keyboards, wireless mice)
Both channels provide full tracking information so you can monitor your shipment from dispatch to delivery.
Delivery Times
Delivery times vary depending on your location:
- Most countries: Delivery typically within 15 business days
- African countries: Delivery may take longer, up to 40 business days due to extended transit routes
Please note that these are estimated delivery times and actual delivery may vary due to customs processing, local postal services, and other factors beyond our control.
Large Orders
For larger orders or bulk purchases, we may use express courier services or air freight to ensure faster and more reliable delivery. If your order qualifies for expedited shipping, we will contact you to discuss the best shipping option and any additional costs.
Shipping Costs
We offer FREE shipping on all orders. There are no additional shipping charges regardless of your location or order size.
Tracking Information
Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress on the carrier's website.
Customs & Import Duties
International orders may be subject to customs duties and import taxes imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information about potential charges.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
- Email: timpeng@jiashitech.cn
- WhatsApp: +86 134 3075 6652